EasyHR

Background

They struggled with limited technical resources, narrow expertise in CRM development, and challenges in managing changes. These weaknesses hindered their ability to integrate new features seamlessly and maintain data accuracy across their HR processes.

Approach to solution

The client initiated the selection process by conducting a comprehensive market analysis to identify potential candidates. The selection process involved evaluating proposals from multiple contractors, each presenting their approach, expertise and proposed solutions. The key factors in EasyHR’s decision-making included:

• The contractors’ previous experience in delivering similar projects.
• Their technological capabilities.
• Their understanding of the specific challenges within the HR domain.

The final decision to choose Computools as the digital transformation partner was based on a combination of technical expertise, proven experience, effective communication strategies and a demonstrated understanding of EasyHR’s needs.

Computools role

As generalists, we defined product goals, conducted an in-depth analysis of existing solutions, and identified potential risks. As specialists, we made architectural decisions, formulated development guidelines, and created interactive prototypes and specifications. We also implemented automated notification systems, user access management, and detailed reporting features. We ensured the solution was user-friendly, customisable, and met EasyHR’s requirements throughout the project.

Key decisions and outcomes

At its core, the project aimed to enhance shift planning efficiency. It encompassed functionalities such as employee management, planned absence recording, workload analysis and the creation of detailed work plans by managers. The system automated notifications for employees regarding new shifts, facilitated clocking in and out and ensured seamless shift completion. The platform also empowered managers to generate insightful reports on working hours, providing a comprehensive solution to EasyHR’s specific needs. This holistic approach and staged specification refinement successfully delivered a user-friendly CRM platform that precisely met EasyHR’s objectives.